Shipping & Returns
We ship Australia-wide. Packages and rates:
- Up to 500g: $8
- 500g to 3kg: $13
Online orders are packaged and delivered on the same or next day. We ship only within Australia using Australia Post 500g or 3kg prepaid satchels, so buying close to those weight limits will minimise your postal costs per gram of coffee. We can package and ship 450 gram packs for the same price as 250 gram packs, so you get more coffee for the same postage. But don't go overboard and buy more coffee than you can use in a few weeks or you risk it losing freshness! Similarly if you're a heavy user, buying 2 kg instead of 1 kg will be more cost effective. If you have suggestions for better shipping options let us know via our contact form. The cheaper we can get coffee to you, the more you can enjoy!
We don't want you to have a bad experience with a delivery. If you receive goods that damaged or not what you ordered, notify us immediately, retain the goods and packaging and return them to us at our expense. 100% refund or replacement guarantee.